MANAGED SERVICES
Business Premier
High-touch tech consulting and integration.
Our Business Premier option provides you with the high-touch level of engagement a CIO would provide, so we can get to know your business and your team.
We take the time to understand:
- What you do and how you do it
- How you leverage technology currently
- What proven solutions are available to increase your team’s performance, ease of use, security, and data management.
Full-Service IT Management
We start by assessing what you need to create the ideal network environment for your business. Then we manage, maintain and stay alert to anything affecting your system 24/7/365.
Embedded, Remote Support
We take the time to get to know your business and build a relationship with you and your leadership team to identify and optimize the systems that will fuel future growth.
Custom Ecosystems
A one-size-fits-all approach won't work for the most unique businesses with specific needs. We can create a cloud-based solution custom-tailored to suit your needs and secure your assets.
Innovative Integrations
We provide a wealth of experience across varied industries, combined with the expert-level guidance you need to stay competitive, implement the right applications, and leverage innovative solutions.
You need more than a “tech guy.” You need your very own fixer.
Also known as a CIO – Chief Information Officer.
Experience a Defiant Difference
There is no one-size-fits-all program that works as well as a lean, tailored to your needs system. This is where we take “the way it’s been done” and refine it, retune it or create something better.
You need more than a tech guy. You need a CIO – a fixer. An expert of anything with wires and a digital footprint.
“A fresh set of eyes” or an “outside perspective” are sayings for a reason. Every business has blind spots. Over time we get used to them and learn to work around them instead of eliminating them allowing for full visibility and safety.
We act as your CIO, managing your network and providing embedded support where you need it most. Create your custom package from a variety of service offers like:
- Everything listed in Business Plus+
- In-depth process and system analysis
- Responsive optimization analysis
- Application consulting and product curation
- Special project assistance
- Custom Integrations
- Automation and robotics
- Engineering and fabrication
- Software integrations and training
- Lights Out production
- IT Compliance audits and support
- Disaster Recovery planning
We believe being defiant is never accepting the status quo. You’ll never hear us say, “We’ve always done it this way.” The average IT provider may not take the time to truly understand how your business works – but we hate average.
Outsourced CIO
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Everything in Business Plus+
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Strategic IT Blueprints & Budgets
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Embedded, Remote Support
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IT Compliance Audits & Support
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Recurring Task Automation
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Lights Out Production
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Accessible Engineering
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Disaster Recovery Planning